MCI Club hires new Mortgage Club Manager

 Kevin Pearce (pictured) has recently joined MCI Club as their new 'Mortgage Club Manager' and will work alongside field based Business Development Manager Ronnie Molloy as the Mortgage Club goes from strength to strength.

Kevin has nearly 20 years’ experience in Mortgages & Financial Services and his knowledge and expertise should prove to be a real asset to the Club as it continues to attract new members with its ambitious growth plans over the coming years as well as providing a first class service to the ever increasing number of advisers.

Matthew Harrison - Head of Sales & Account Management

We are delighted Kevin has joined MCI, we see his role as pivotal in continuing the excellent growth we have experienced over the past 12 months and realising some of the potential for which the club was formed. Kevin’s knowledge of the mortgage industry, products and challenges faced by today's brokers will no doubt be of benefit to all our existing and new members alike.

Kevin can be contacted on 01275 400 652 or via email

MCI Club Round Table Event | 14th May 2019

MCI Mortgage Club is pleased to announce a major roundtable event at the wonderful test cricket venue,The Kia Oval.

During the day you will hear from lenders, conveyancers, insurers, secured loan providers as well as hearing from some industry leading speakers including MCI’s new protection partner Auxilium Partnership.

Spaces are limited and as such will be treated on a first come first served basis.

The full event details can be found below:

Date: 14th May 2019
Start Time: 8:30 – 9:30 Registration
Finish Time: 16:30
Location: The Kia Oval, London

The roundtables will be hosted by:

  • L Property Lawyers (Conveyancing)
  • Bluestone (Specialist Lending)
  • Al Ryan Bank (Sharia Compliant)
  • One Family (Equity Release)
  • Landbay (Commercial Lending)
  • Legal & General (GI & Protection)
  • Complete FS (Packager)
  • Scottish Widows (Protection)


Presenters include:

  • Mark Graves, CEO of Auxilium Partnership
  • Barclays Commercial
  • Bank of Ireland
  • Met Life
  • Fluent Money
  • Clydesdale

A comprehensive buffet lunch will be provided as well as refreshments during the day.
Continual Professional Development (CPD) points will be given for attending this event.

To register to attend please email your contact details to

Any queries regarding the event please contact or telephone on 07523 912644
We look forward to seeing you there.

*this event is being supported by Beneficial Life (London Ltd) and a wide range of lenders and suppliers

Telephone Account Manager wanted in Bristol

Telephone Account Manager for MCI Club

Reports to: Head of Sales/Business Development

Location: Bristol, Pill

eKeeper’s principal product is the MortgageKeeper CRM system, a sales, compliance, and mortgage processing system used by over 2,000 professional mortgage intermediaries.  MortgageKeeper is the UK’s most flexible Mortgage Broker CRM system ensuring it mirrors your own business mortgage practice rather than you changing your practice to meet the limitations of the system.

In recent years a growing development team has helped to create a full suite of flexible, adaptable and easy to use CRM systems for a diverse range of financial-focused companies.  eKeeper is a wholly owned subsidiary of the DPR Group.

The Role

The Telephone Account Manager works within Business Development and protects existing license revenue, reduce cancellations and increase new revenue both for Mortgage Keeper as well as MCI club. You will manage an account base, nurture relationships to prevent cancellations and increase add on sales as well as Mortgage club numbers/activity. You will work as part of a team within the Sales and Account Management environment and in conjunction with Head of Sales, Training and Business Development Managers.


The Responsibilities

  • To Promote MCI club to existing and potential new users of Mortgage/Commercial Keeper.
  • Help migrate existing users over to latest releases.
  • To aid new MCI members registering with Lenders.
  • Respond to incoming Sales call and respond accordingly.
  • Contact (where applicable) any clients who have requested to cancel their license in a bid to try and retain.
  • Cross/Upsell any additional benefits/services of Mortgage/Commercial Keeper software.
  • Manage and nurture a selection of Accounts, provide regular calls to ensure we protect existing revenue.
  • To work closely with the Business development managers on any campaigns.
  • Use intelligence gained from routine activities and knowledge of the customer base to devise possible campaigns and targets for specific product areas and, where appropriate, undertake trial campaigns to establish scale of opportunity.
  • Visit clients when required to build relationships and gain further understanding of how they have adopted our technology.
  • Support events and user groups where necessary.
  • Ensure Sales Keeper data is clean and up to date for accounts.
  • Create Account plans for key accounts within Tier using template.
  • Ensure irresolvable customer queries are escalated and relevant team is made aware.
  • Demonstrate eKeeper system both via webinar and face to face if needed.
  • Support marketing with outbound calls.
  • Ensure industry and product knowledge is kept up to date.
  • Look after social media content for both Mortgage Keeper and MCI club.

Key Attributes, Skills, and Experience

  • Excellent interpersonal skills
  • The ability to influence at all levels
  • Capable of creating plans and putting them into action at a pace
  • Can work to deadlines and or targets.
  • Comfortable in dealing with queries, complaints, and negotiations over the phone
  • Familiar with the outbound call environment.
  • Expertise in delivering excellence in customer service
  • Commercially oriented
  • Previous knowledge of Mortgage or intermediary market is desirable
  • Self-motivated with high energy and able to work at pace
  • Detailed oriented and able to prioritise your own workload

Please use the contact us form to apply for this role.

Landbay partners with MCI Club

Landbay has announced a partnership with The Mortgage Compliance & Insurance Club.

The partnership will provide MCI Club intermediaries with a range of products for portfolio landlords, first-time landlords and limited companies that cover HMOs, MUFBs, and new build properties, among others.

The club’s brokers will also be granted access to Landbay’s online intermediary portal, which includes case tracking features and a property portfolio key.

Landbay managing director of intermediaries Paul Brett comments: “We are constantly looking at new ways to open up access to a wide range of brokers.

“This partnership is a testament to our growth ambitions this year, and we look forward to working with MCI Club.”

MCI Club managing director Phil Whitehouse adds: “Our philosophy aims to offer our intermediaries market-leading benefits and unique solutions.

Introducing Landbay to our lender panel is a way to give our members access to cost efficient innovative products, which come hand-in-hand with Landbay’s market insight.

“The buy-to-let landscape is getting ever more complex, and we are continually striving to meet the evolving demands of our clients.”

MCI Mortgage Club has added Principality Building Society to its lender panel

Principality recently increased its maximum loan size to £500,000 for residential mortgages up to 90% LTV across England and Wales.

Emma Graham, Principality Building Society’s national account manager, said: “It’s fantastic to be able to offer our proposition to a wider audience of brokers through MCI’s growing panel. As a member-led organisation our underwriters do not follow a standardised approach and treat every customer as an individual, applying common sense to all lending decisions.

“We look forward to working with advisers to help them place both straightforward and complex cases.”

Phil Whitehouse, managing director of MCI Mortgage Club, added: “I am delighted to add Principality to MCI’s growing lender panel. At MCI we are keen to ensure that our members have access to a comprehensive panel and the addition of Principality as an award-winning building society delivering a superb service proposition will be a great addition.”

Principality added to Direct Lender Panel

At the end of last year MCI Mortgage Club expanded our panel of Lenders with the addition of Together Money and Fleet Mortgages as our most recent additions.

As we start 2019 MCI can announce a further addition to our growing panel as we have now added “Principality Building Society” and we don’t plan to stop there so look out for additional lenders in the coming weeks.

Registering with Principality could not be easier.

Simply go to: and ensure you select your mortgage club as MCI.

Principality told us that they help intermediaries succeed through a strong professional relationship and to deliver the service you require. They have a team of Business Development Managers who are committed to using their expertise and experience to help give you the dedicated support, service and assistance you need to do business quickly and easily.

Benefits of doing business with Principality:

  • Technology backed application processing which means mortgage offers can reach your customers quickly
  • Underwriting decisions are not automated, each application is individually reviewed by the underwriting team
  • Supported by a team of experienced people who can discuss your application, policy and criteria.

If you are already registered with Principality but want to change your payment route to MCI Club, simply register again and select MCI Club as you currently can only have one club registered for your business.

Remember for every 6 cases completed through MCI Club each month your Mortgage Keeper license fee can be refunded my MCI Club*

The good news keeps on coming as we have secured generous net procuration fees matched against all other Clubs.


Product Type                                     PROCURATION FEE TO INTERMEDIARY

Residential Products                               0.38% Min £160   Max £2375

BTL Products                                           0.40% Min £175   Max £2500

Product Transfers (Resi&BTL)               0.18%


For more information please contact MCI’s Broker Help Desk on 01275 400669 or MCI’s Business Development Manager Ronnie Molloy on Ronnie.molloy@mciclub.comor call on 07523 912644.

Watch this space for more Lender news in the coming weeks.

Kind regards

MCI Team

Get a flying start to 2019

Get a flying start to 2019

An estimated 750,000 mortgages are due to mature in H1 2019.¹ So there’s never been a better time to boost your remortgage business. And we’re ready to help you make the most of this opportunity.

To guarantee a hassle-free start to 2019, we’re launching a limited edition special service promise to support your remortgage business.

New service promise

For residential remortgage cases up to 65% LTV, we promise to take your fully-packaged application to Offer in five days, or we’ll give your client £100. This applies to applications submitted in January, terms apply.

For other applications, our 10-day service promise still stands.

This new service promise is just our way of helping you get your business off to a flyer in January.

To find out more, talk to your dedicated Business Development Manager.

The Virgin Money Intermediary Team


  1. Virgin Money analysis based on stock mortgage data from the CACI mortgage market database September 2018.

Together Money Join MCI Club Panel

We are pleased to announce that Together Money has today joined our panel of lenders at MCI Club.

Together money has over four decades of experience within the mortgage industry and to quote their website ‘we’re ordinary people, helping ordinary people.’  Together money offers a range of mortgage, bridging & secured loan products to individuals and business.

Registering with Together Money couldn’t be more simple just head to and click registering, ensure to select “MCI Club Limited” as your payment route.

If you are already registered with Together then simply visit and choose MCI Club as your payment route.

The procuration fees are extremely competitive:
Residential & BTL               0.60% gross   0.55% net to intermediaries
Non regulated Bridging    1.00% gross   0.95% net to intermediaries

We have updated all mortgage sourcing systems, so you should start to notice Together begin to appear on your sourcing results.

For more information about MCI’s panel of lenders head to alternatively email or ring 01283 400669
Keep an eye out for more news bulletins in the New Year when we will be announcing even more lenders joining our Panel.

Portfolio landlords? Come on in.

 Virgin Money accepts mortgage applications from portfolio landlords. Their doors are open! Just follow these three simple steps:

Three simple steps

  1. Complete your mortgage application as you normally would.
  2. Once you have an accepted Decision in Principle, use the BTL hub to upload details of your client’s property portfolio in seconds. They’ve partnered with eTech, making this quick and easy.
  3. Send them details of your client’s cash flow and business plan, along with other supporting documents.

For full details of the portfolio lending policy, view the sales aid or talk to your dedicated Business Development Manager.

Buy-to-let lending. Less stress, more yes

We’ve improved the way we stress-test your clients for buy-to-let mortgages. Which means we say yes to more customers. Good news for you, and them.

First, the interest rate stress on 5 year fixed products is now 5.00%

We’ve lowered our interest rate stress for 5 year fixed rate products to 5.00%.

For all other products, the interest rate stress is 5.50%.

Second, the straight balance swap interest rate stress has reduced from 5.99% to 5.50%

Buy-to-let remortgages with no additional borrowing are now offered at a lower interest rate stress of 5.50% across all products, at 125% of rental income.

For full details of our current buy-to-let policy, visit our website or talk to your dedicated Business Development Manager.